Neil Raden: Founder of Hired Brains. Neil is an active consultant, industry analyst, speaker and author. His articles appear in industry magazines, he is the author of dozens of sponsored white papers for vendors and other organizations. He has contributed to numerous books and is the co-author of Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions. You can read Neil’s blog here. Neil can also be found on SlideShare.