How Will IoT Transform Logistics Industry?

How Will IoT Transform Logistics Industry?

The world has experienced many technologies and innovations in the last one decade ranging from the World Wide Web, the internet to mobile technologies, and now the internet of things (IoT). 

Though a popular innovation in the domestic environment such as smart home appliances, smart speakers and personal digital doctors, IoT is rapidly gaining popularity in various commercial industries including agriculture, healthcare, real estate and security, and the future seems even brighter for the logistics application development.

In a recent GT Nexus and Campegini combined research published on Business Insider, approximately 70 percent of retail logistics companies have already started application of the new technology to enhance decision making and increase performance to maximise returns. With the evolution of other technologies like GPS positioning, Machine Learning, Artificial Intelligence, Blockchains and other automation, more of IoT application development is expected to disrupt the logistics and supply chain.

What Is IoT And Why Does It Matter?

IoT (Internet of Things) is a large network of man-made and natural physical objects (human, computer devices, digital machines, animals, mechanical machines and plants among others) that are connected using sensors and application programming interfaces (APIs) to share data over the internet. IoT application development depends on other technologies like ...


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How Enterprise Chatbots Platforms Will Change Customer Service

How Enterprise Chatbots Platforms Will Change Customer Service

The typical scenario of a customer calling up a customer service agent to answer a query is passé. The expectations of customers have risen with time, which requires the customer service agents to be available round the clock for any enquiry, complain and other information.

As a result, enterprises are having to invest more into acquiring the adequate amount of team members and training to get the job done. The other possible solution is enterprise chatbots, which can make the 24/7 customer service a reality. These chatbots can provide fast solutions.With the help of Artificial Intelligence, they can perceive data well and give more accurate and personalised solutions.

They cut costs of businesses and can do repetitive work. Not only do they keep their end users happy, but they also take off the workload from customer service counterparts, allowing them to concentrate on more complex tasks.

4 Impressive Chatbot Statistics


According to a study by Gartner, by 2020, 85% of all customer interactions will be handled without a human agent.
80% of businesses want chatbots by 2020 — Oracle
The global chatbot market is set to grow at CAGR of 37.11 between 2017 and 2021 — Orbis Research
Chatbots expected to cut business costs by $8 billion ...


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Virtual Reality – Shaping the Future of Retail Industry

Virtual Reality – Shaping the Future of Retail Industry

Right from artificial intelligence (AI) to augmented reality (AR) and virtual reality (VR), the latest, emerging technologies are shaping the retail industry at an expeditious pace. Albeit, not yet in the hands of every customer, virtual reality (VR) is gaining a lot traction in the e-commerce industry, lately, and is finding its place in the technology market.

Virtual reality is changing the retail industry not just because of the reasons that customers are covering their eyes with VR glasses. But, the concept of an entirely personalized customer experience, showcasing products you wish, in a place you can relate to, without having to leave your home is sufficient to hone the appetite of a consumer.

On the other side, retailers are also desirous in leveraging the advantages of the virtual reality (VR) solutions, with the virtual reality industry expected to reach nearly $150 billion by the year 2020.

Vcommerce (Virtual reality commerce) is not going to replace e-commerce, not in the near future, at least -- But rather become a supportive technology, defining a true omnichannel experience to shoppers. The real ability of vcommerce is bridging the “trust gap� online shoppers and their online shopping experiences. There are still brick and mortar retailers who ...


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Hot Trends in AI Advancements you Should Know

Hot Trends in AI Advancements you Should Know

Artificial Intelligence is nothing new, the renewed interest in it, is though. The biggest tech companies in the world are dedicating efforts to the field. Whether it's making smart devices, smart vehicles or voice assistants and robots, every company has its own take on AI. Facebook, Google, Microsoft, Samsung, and more companies are all working on AI in some form.

The developments in AI have been rapid and the momentum is not poised to slow down anytime soon. When Google introduced Google Now and voice search, Apple had Siri and Microsoft introduced Cortana. Digital assistants allowed to interact with devices through voice and have conversational help always available to the users. We could talk to our devices just like any other human. That is how AI chatbot technology changes the humech bond. That was AI going mainstream.

We had glimpses of robots learning quickly and adapting as per human needs in recent movies like Her and Ex Machina. Even saw the pitfalls of them outsmarting their own creators and theories of a war between robots and humans not being too far away.

There has even been a controversial conference on Love and Sex with Robots just on 19-20th December in London where as ...


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